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Contact Us

Have questions? Start here. Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.

Have questions? Start here.

Ask a question

Browse answers to hundreds of financial questions.

Ask CFPB

Call us

(888) 469-4217

8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays).

More than 180 languages available.

Submit a complaint

Having a problem with a financial product or service? We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.

Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.

Start a new complaint

Connect with us

About the CFPB

Contracts and procurement

To request information about doing business with us, including information about our contract and procurement processes.

Email: info@consumergovfinnace.com

CFPB compliance

Equal employment opportunity (EEO) complaints

To request EEO information or file a complaint about acts of workplace discrimination within the CFPB.

Email: info@consumergovfinnace.com

Call: (888) 469-4217

Paperwork Reduction Act

For questions or information about our compliance with the Paperwork Reduction Act.

Email: info@consumergovfinnace.com

Whistleblower tips and leads

For information about reporting illegal activities and whistleblower protections.

Email: info@consumergovfinnace.com

Call: (888) 469-4217

Financial education programs and offices

General office contact information

Information inquiries

Freedom of Information Act (FOIA) requests

To submit a FOIA request or inquire about our FOIA request process.

Email: info@consumergovfinnace.com

Call: (888) 469-4217

Policy, supervision, and regulation inquiries

HMDA help

The Home Mortgage Disclosure Act Help inbox is the primary support tool for institutions, vendors, and those required to report mortgage disclosure information.

Email: HMDAHelp@cfpb.gov

Regulation inquiries

Submit questions about published rules and regulations after reviewing implementation and guidance materials.

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