Consumer Education

Educational tools and resources to help consumers understand financial products, plan major decisions, find answers, and take action when there is a problem.

Educational tools you can use

Use BOCPVA consumer resources to understand financial decisions, browse money topics, and find practical next steps.

Resources for Yourself Resources for Helping Others Consumer Complaint Database

Browse by topic

Auto loans Bank accounts and services Credit Cards Debt collection Credit reports and scores Fraud and scams Money transfers

Need help with a financial product or service?

If you already tried reaching out to the company and still have an issue, submit a complaint and include documents, dates, company responses, and the result you want.

Submit a Complaint